Packaging Guidelines
Posted by , Last modified by on 17 December 2013 16:08

Returning a product?

To ensure that Armagard receives a returned product free from damage, we urge you to follow these packing guidelines for safe transit of the item(s):

a) Where possible, return the product in its original packaging ensuring that it is secured appropriately within the box. Corners should be protected using the foam corner pieces [provided with the original packaging]. Screens should also be safeguarded using the screen covering originally supplied. The box should fit snuggly around the item and there should be minimal or no movement of the product once sealed in the container. Seal the box using industrial strength tape then bind for extra security.

b) If (a) is not possible, a suitable alternative is required, ensuring that the box is of the correct strength to accommodate the enclosed unit. The product will need to be secured tightly within the box, making sure all corners are protected and that the screen is safeguarded. Corners can be protected using polystyrene and to further protect the unit, and also the screen, heavy duty bubble wrap can be used. It’s important that the box and packing used fits snuggly around the item to restrict movement in transit.

*Please note, Armagard accepts no liability for returned products received in a damaged state, any damage caused will need to be referred to your courier.

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