Returns Procedure
Posted by , Last modified by on 17 December 2013 16:05

To obtain any Technical Support with any of our products, please submit a ticket.

If throughout the Technical Support process it is deemed that you need to send any products back for repair, we will issue a Return Material Authorisation (RMA) Number, shipping instructions and packing instructions. For products returned from outside the EU please inform the carrier that the goods are to be repaired and sent back and will therefore qualify for Inward Processing Relief. Then ship the product, transportation prepaid, for inspection.

Typical Equipment repair or replacement time is five (5) business days, plus shipping times. One-way shipping is the customer’s responsibility. Armagard Ltd will return ship the equipment by the same means it was received.

Armagard Ltd will not be responsible for unauthorised returns or for returns that do not list the RMA Number on a packing list attached in plain view on the outside of the shipping container.

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please complete the below captcha challenge (we use this to prevent automated submissions).